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Some controls on this presentation can’t be activated – Xcelsius! Help!

At SAP BusinessObjects I work in the role of a Solution Advisor and I have a collection of Xcelsius dashboard examples.  I also receive new Xcelsius models from my colleagues from time to time.  Several months ago I ran across a strange problem with my Xcelsius powerpoints.  When I moved documents from one machine to another I began having problems openning these powerpoints and viewing my Xcelsius models.

Can’t be Activated in Aggravating

When opening powerpoint, I would see the following Windows error:

Some Controls on the Presentation cant be activated

Some Controls on the Presentation can't be activated. They might not be registered on this computer.

I was left wondering if this was a problem with the new Powerpoint 2007, so an incompatibility between Xcelsius 4.5 and 2008.  After some research and an excellent article from the Xcelsius Journal, I was relieved to find out it was neither.  It was all about the flash viewer within Powerpoint.

Solving This Devilish Problem

Although I had long since upgraded my flash player within my Firefox browser, Powerpoint continued to hold on to the old flash version.  Although I upgraded my flash player within Internet Explorer, Powerpoint didn’t seem to see it.  Instead it was still using an old flash player and therefore I continued to get the message:  Some controls on this presentation can’t be activated.  They might not be registered on this computer.   It was so frustrating.  Eventually I was forced to manually perform a flash uninstall and a fresh reinstall.

Uninstalling Your Flash Player

For additional details about uninstalling your flash player, I recommend you refer to this article: http://kb2.adobe.com/cps/141/tn_14157.html

As a shortcut to the files referred to in this article, I have provided references to the Windows Uninstall programs here:
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

Next, you will need to launch Internet Explorer and go to the adobe website.
http://get.adobe.com/flashplayer/

In some cases, you may want to manually download the installer for use offline.   Consider going to this site and downloading the flash player installer for manual installations.
http://get.adobe.com/flashplayer/otherversions/

Back Flashy Presentations

Now that you’ve upgraded the flash player referenced by Powerpoint, you can get back to viewing those flashy Xcelsius presentations.  In the future I would expect Microsoft and Adobe to fix this problem.  I hope I never have to see this message again:  Some controls on this presentation can’t be activated.  They might not be registered on this computer.

«Good BI»

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  1. Frank Jordan
    August 28th, 2009 at 13:45 | #1

    All the Powerpoint 2007 users at my workplace get this error message opening my Xcelsius presentations, and they have followed the fix step by step but it still happens. Any ideas?

    With Flash 10 out now, did it create new problems with a different fix?

  2. Frank Jordan
    August 28th, 2009 at 13:57 | #2

    Just solved the problem. The step-by-step fix works, but you have to re-install Flash with Internet Explorer. If you re-install Flash with Firefox, Powerpoint still doesn’t get registered properly.

  3. rhonda
    September 16th, 2009 at 11:29 | #3

    Thank you! Thank you! thank you!
    I had just re-imaged my laptop with Windows 7 and Office 2007 when I started getting the “Some controls on this presentation can’t be acivated.” error. I tried quite a number of things but didn’t think to un-install/re-install Flash, like you I just upgraded to the latest and greatest. Well, a quick un-install and re-installed Flash 10 and viola! it works. Thank you for posting this fix.

  4. Marcia
    January 8th, 2010 at 19:06 | #4

    Thank you!!!

  5. agnes kocsis
    January 19th, 2010 at 12:58 | #5

    Thanks for posting your advice re the ‘control not registered’ in ppt. A life-saver – couldn’t find the solution anywhere else!

  6. August 20th, 2010 at 02:31 | #6

    Thank you. Your article save my time.

  7. bryce
    February 1st, 2011 at 19:44 | #7

    does anyone know if this fix only works for 32bit versions of windows? i have a brand new dell with 64bit windows and i did all of the above, but it still didn’t work. Yikes, this is a problem!

    • David M
      March 8th, 2011 at 16:18 | #8

      I’m with ya Bryce I have a 64bit version and it didn’t fix my system either… Anyone else get this problem resolved with 64bit windows?

  8. rawkstar
    March 22nd, 2011 at 22:21 | #9

    thanks for the info!!! i’ve spend like 1 hours trying to find the answer on google.. thank you!!

  9. rjnjr@att.net
    April 11th, 2011 at 19:29 | #10

    I encountered this error message as well, tried the above steps, and came to the following conclusion. I am an employee at a community college that offers free Office 2007 and Office 2010 software for lecture preparation. Since I have two laptops running XP, and a newer laptop running Windows 7, I decided to install Office 2010 on each computer. The last computer I made the installation on was my Windows 7 laptop. I chose the 64-bit version of Office 2010 for this computer, whereas I had chosen the 32-bit version of Office 2010 for the computers running XP. When I encountered the message in PowerPoint, I removed Office 2010 64-bit from my Windows 7 machine and installed Office 2010 32-bit. Problem solved. Youtube embedded videos run on all computers now.

    • April 11th, 2011 at 21:53 | #11

      Great. Thanks for sharing. Be aware that if you are creating Powerpoints with Xcelsius 2008 dashboards embedded… this is not officially supported.

  10. Jesmond Gatt
    November 18th, 2013 at 18:45 | #12

    Works 100%. Good job. Keep it up. I looked for a solution on internet for about 2 hrs until I found this guide. Thanks

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