Lumira | Predictive Analysis Troubleshooting: Hangs on the splash screen when starting…
I recently discovered an issue when leveraging both Lumira and Predictive Analysis 1.18 and it took me a while to debug the issue and so I wanted to share those results with you.
The version of Lumira/Predictive Analysis I had installed on my desktop had a permanent key with a timeout and I didn’t realize it but that the key had expired.
As a result, when I started Lumira, I saw the splash screen with the updates that said, starting engine then preparing user interface. Eventually it would simply hang on the splash screen with the small message that said: Loading module “Publish to SAP HANA”, it is at this point that Lumira hangs and no new messages appear.
In order to resolve this issue you will need a new keycode or you will be reverted back to the SAP Lumira Personal Edition
SAP Lumira Resolution
In order to resolve this issue for SAP Lumira, you need to do the following:
- Delete the folder: C:\Users\Public\sapvi
- Launch Lumira
- Enter a new keycode.
NOTE: If you do not have a valid keycode, then I suggest you:
- Uninstall Lumira through the control panel
- Delete any remaining files from C:\Program Files\SAP Lumira
- Download the latest version of Lumira from service marketplace or from sap.com/trylumira
- Without a keycode you will revert back to the SAP Lumira Personal Edition
SAP Predictive Analysis Resolution
The instructions are the same as for SAP Lumira above except that the directory you will delete is C:\Users\Public\sappa
I trust this will resolve your issues.
I don’t know about you but I’m really enjoying Lumira. For that latest features and information about Lumira check out these youtube videos.