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Lumira | Predictive Analysis Troubleshooting: Hangs on the splash screen when starting…

I recently discovered an issue when leveraging both Lumira and Predictive Analysis 1.18 and it took me a while to debug the issue and so I wanted to share those results with you.

The version of Lumira/Predictive Analysis I had installed on my desktop had a permanent key with a timeout and I didn’t realize it but that the key had expired.

Keycode prior to expiration

As a result, when I started Lumira, I saw the splash screen with the updates that said, starting engine then preparing user interface.  Eventually it would simply hang on the splash screen with the small message that said:  Loading module “Publish to SAP HANA”, it is at this point that Lumira hangs and no new messages appear.

SAP Lumira hangs with “Publish to SAP HANA”

In order to resolve this issue you will need a new keycode or you will be reverted back to the SAP Lumira Personal Edition

SAP Lumira Resolution

In order to resolve this issue for SAP Lumira, you need to do the following:

  • Delete the folder:  C:\Users\Public\sapvi
  • Launch Lumira
  • Enter a new keycode.

NOTE:  If you do not have a valid keycode, then I suggest you:

SAP Predictive Analysis Resolution

The instructions are the same as for SAP Lumira above except that the directory you will delete is C:\Users\Public\sappa

I trust this will resolve your issues.

I don’t know about you but I’m really enjoying Lumira.  For that latest features and information about Lumira check out these youtube videos.

«Good BI»

 

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  1. glen
    July 29th, 2015 at 11:43 | #1

    worked for me with when i deleted the C:\Users\\.sapvi directory

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